WIHI - A Podcast from the Institute for Healthcare Improvement

​Date: May 20, 2010 Featuring: Ann Lefebvre, MSW, CPHQ, Associate Director, North Carolina Area Health Education Centers Program Neil Baker, MD, IHI Faculty and Improvement Advisor, and Improvement Consultant Cory B. Sevin, RN, MSN, NP, Director, Institute for Healthcare Improvement Roger Chaufournier, CEO, CSI Solutions   Primary care practice in the US is undergoing a transformation. In many instances the offices still look cramped and, unlike hospitals, the changes don’t take the form of major new construction. But look closely: those sagging shelves of patient files are giving way to electronic health records; practitioners are tapping into online expertise to help with diagnoses and apply evidence-based medicine; patients have their own web portals; and people with similar chronic conditions sometimes meet as a group with a single provider for shared learning and greater efficiency. And, in case you haven’t heard, health care reformers are looking to primary care like never before to pave a better