WIHI - A Podcast from the Institute for Healthcare Improvement

Date: October 7, 2010   Featuring: Amy Boutwell, MD, MPP, Director of Health Policy Strategy, Institute for Healthcare Improvement Jeffrey Burke, Director, Financial Decision Support, Spectrum Health Rosemary Rotty, Director, Financial Planning, UMass Memorial Health Care You’d be hard pressed to find anyone working in a hospital who’d say, “Yes, we really want Mrs. Jones to be back here a few days after she’s been discharged, running a fever, suffering complications from surgery, and now needing to be readmitted so we can run more tests.” And yet, scratch the surface of even the most dedicated hospital these days, working hard on sending people home with appropriate information, support, and planning… and you’ll find someone working late who’s been asked to come up with the business model that’s going to replace all the lost revenues when those “unwanted” readmissions are reduced! Even as payers, including Medicare, are poised to make hospitals that don’t reduce their readmissions feel added financial