WIHI - A Podcast from the Institute for Healthcare Improvement

WIHI: Reports from the Frontlines of Effective Crisis Management

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Synopsis

Date: April 7, 2011 Featuring: James Conway, MS, FACHE, Senior Fellow, Institute for Healthcare Improvement; Adjunct Faculty, Harvard School of Public Health Anthony A. Armada, FACHE, President, Advocate Lutheran General Hospital, Advocate Lutheran General Children’s Hospital Michael A. Fisher, President and CEO, Cincinnati Children’s Hospital Medical Center (CCHMC) Uma R. Kotagal, MD, MBBS, MSc, Senior Vice President, Quality, Safety and Transformation, CCHMC; Executive Director, James M. Anderson Center for Health Systems Excellence Michelle Hoppes, RN, MS, President, American Society for Healthcare Risk Management; Senior Vice President and National Director for Healthcare Risk Management and Patient Safety, Sedgwick Claims Management Services When IHI published a white paper last year written by Jim Conway and three colleagues, there was little doubt that health care organizations were seeking guidance on the best and most transparent ways to prepare for and respond to serious medical crises. How