WIHI - A Podcast from the Institute for Healthcare Improvement

Date: June 23, 2011 Featuring: Catherine Craig, LMSW, MPA, Director of Health Integration – National Programs, Common Ground Maria Raven, MD, MPH, MSc, Assistant Professor of Emergency Medicine, New York University School of Medicine Geraint Lewis, MA, MSc, FRCP, FFPH, Public Health Physician and Senior Fellow, The Nuffield Trust, UK There isn’t a health care provider anywhere in the US who hasn’t witnessed the disconnect between a patient with multiple health and social needs and the systems available to help that individual. The gap between what’s needed and what’s available (and what’s paid for) is often staggering. Stories abound of doctors and nurses and social workers painstakingly trying to patch together services that might function as an alternative to the hospital’s emergency department, get a prescription filled, get someone a hot meal… and on it goes. There are communities in the US and other countries that have worked for years to do things better but, wherever you go, patients with multip