WIHI - A Podcast from the Institute for Healthcare Improvement

Date: November 17, 2011 Featuring: Helen Osborne, MEd, OTR/L, President, Health Literacy Consulting; Author, Health Literacy from A to Z Gail A. Nielsen, BSHCA, Director, Learning and Innovation, Center for Clinical Transformation, Iowa Health System; Faculty, Institute for Healthcare Improvement Lisa M. Stevens, MSHSA, Director of Clinical Quality, Crusader Community Health   In its 2004 report, "Health Literacy: A Prescription to End Confusion," the Institute of Medicine defined health literacy as “the degree to which individuals have the capacity to obtain, process, communicate, and understand basic health information and services needed to make appropriate health decisions.” Seven years later, the field of health literacy has exploded into something far beyond this most basic description. There are legions of health literacy advocates and initiatives; innovative, creative, and culturally attuned resources; a much greater emphasis on empowerment and engagement rather than mere compliance; and a far g