WIHI - A Podcast from the Institute for Healthcare Improvement

Date: December 15, 2011 Featuring: Jeffrey D. Selberg, MHA, Executive Vice President and Chief Operating Officer, Institute for Healthcare Improvement (IHI)   2011-2012 IHI Fellows     Every December, nearly half the people who attend IHI’s National Forum in Orlando, Florida, do so for the very first time. They join with the “regulars” and the “veteran” conference-goers and immerse themselves in intense learning and networking over four packed days. By the time it all winds up, everyone is eager to return to colleagues back home to share new ideas and initiate new improvement strategies. Some of IHI’s best informants wind up being our fellows, most of whom have never attended the Forum before. At the Forum, they fan out to cover as much ground as possible so that they can spread the learning among themselves and beyond. That’s the spirit behind WIHI’s December 15 program, “Heard at the Forum.” The 2011-2012 IHI Fellows and IHI’s Executive Vice President and COO Jeff Selberg join WIHI host Madge Kap