WIHI - A Podcast from the Institute for Healthcare Improvement

Improvement Research Meets Patient Experience: Can Applying the Science of Improvement Accelerate Patient-Centered Outcomes? Recorded live at the 19th Annual Scientific Symposium on Improving the Quality and Value of Health Care in Orlando, Florida Date: December 9, 2013 Moderator: Madge Kaplan, Director of Communications, Institute for Healthcare Improvement Panelists: Christian Farman, RN, Ryhov County Hospital, Sweden Peter Margolis, MD, PhD, Professor of Pediatrics, Director of Research, James M. Anderson Center for Health Systems Excellence, Cincinnati Children's Hospital Medical Center, OH Libby Hoy, Founder, Patient and Family Centered Care Partners, CA A key development in person- and family-centered care is the growing opportunity for patients to collaborate with improvement scientists on research designed to impact patient experience. No longer just an idea, the ways in which this partnership is currently being explored — and what can make it more possible — was the focus of a panel at the 1