WIHI - A Podcast from the Institute for Healthcare Improvement

Date: February 13, 2014 Featuring: Tessa Kerby, MPH, Manager, Measurement and Organizational Improvement, HealthPartners Yvonne Coghill, OBE, Senior Program Lead – Inclusion and Coaching, NHS Leadership Academy Dave Johnson, MBA, Regional Clinic Director in Primary Care, HealthPartners Medical Group Donald A. Goldmann, MD, Chief Medical and Scientific Officer, Institute for Healthcare Improvement Andrew Loehrer, MD, General Surgery Resident, Massachusetts General Hospital In theory, quality improvement has the built-in capacity to reduce health care disparities and bridge gaps in outcomes and in the experience of care across race and ethnicity. After all, if you’re reliably implementing proven and effective care processes for patients suffering a heart attack, or having a stroke, or dealing with depression, or struggling with obesity, shouldn’t these interventions lift all boats? Would that it were that simple. Decades of research on health care disparities continue to point out how entrenched the pro