WIHI - A Podcast from the Institute for Healthcare Improvement

Date: October 23, 2014   Featuring: Robert S. Kaplan, MS, PhD, Senior Fellow and Marvin Bower Professor of Leadership Development, Emeritus, Harvard Business School Katharine Luther, RN, MPM, Vice President, Institute for Healthcare Improvement Catherine Abbott, MSN, RN, Administrator, Performance Improvement, Hackensack University Medical Center Jenny Rosengrant, RN, BSN, Orthopedic Nurse Navigator, Moses Taylor Hospital Hips and knees are replaced in record numbers these days and these frequent procedures have comparatively low rates of harm and complications, bringing new scrutiny of performance and opportunities for improvement. Public and private payers have begun targeting joint replacement for bundled payments and reimbursement tied to the quality of care, looking to include patient-reported outcomes. Health care providers who perform a lot of joint replacements have already been preparing to meet these new challenges. They’ve realized that there are multiple ways to improve the care experience