WIHI - A Podcast from the Institute for Healthcare Improvement

WIHI: Relationships Count: Community Health Workers and Team-Based Care

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Synopsis

Date: October 15, 2015 Featuring: Durrell J. Fox, BS, Community Health Worker & Health Equity, Public Health Consultant Kevin Barnett, DrPH, MCP, Senior Investigator, Public Health Institute Shreya Kangovi, MD, MS, Founding Executive Director, Penn Center for Community Health Workers; Assistant Professor of Medicine, University of Pennsylvania Heidi Behforouz, MD, Founding Executive Director, AnansiHealth; Associate Professor of Medicine, Harvard Medical School Of all the people who can make a difference in the lives of patients these days, one group that’s rising in importance is community health workers, or CHWs. CHWs are increasingly being utilized by community health centers, office practices, and hospitals to bridge gaps for patients between health care, home, and the community. Since many CHWs come from the same neighborhoods as the patients themselves, there’s a lot of mutual trust right off the bat. This is true whether a CHW is helping a patient manage a chronic illness, develop healthier