WIHI - A Podcast from the Institute for Healthcare Improvement

Date: January 28, 2016 Featuring:   Victor Montori, MD, Professor of Medicine, Mayo Clinic; Director, Late Stage Translational Research, Mayo Center for Clinical and Translational Science Andrea Kabcenell, RN, MPH, Vice President, Institute for Healthcare Improvement (IHI) Kasey Boehmer, MPH, Health Services Researcher, Knowledge and Evaluation Research (KER) Unit, Mayo Clinic Dave Paul, Secretary, KER Unit Patient Research Advisory Group, Mayo Clinic   If you work in primary care today, odds are good that you’re seeing patients with multiple chronic conditions. Individuals with combinations of diabetes, high blood pressure, arthritis, and depression are rapidly becoming the norm in outpatient offices and clinics. And even if a provider and patient work together to choose the right medications and agree on making some lifestyle changes that will improve health, the best-laid plans often fall apart. Labeling patients “noncompliant” has been a tempting response but, many argue, is pejorative and tends to