WIHI - A Podcast from the Institute for Healthcare Improvement

Date: May 5, 2016 Featuring: Derek Feeley, President and CEO, Institute for Healthcare Improvement (IHI) Stephen Swensen, MD, MMM, FACR, Medical Director for Leadership and Organization Development, Mayo Clinic Kathy Kerscher, Team Leader of Operations Primary Care, Bellin Health Joanna D’Aflitti, MD, MPH, Associate Medical Director for Primary Care Quality and Innovation, Boston Medical Center When we hear about physician and staff burnout these days, a lot of attention focuses on the pressures health care is under to deliver much, much better care, much more cost effectively. These pressures and expectations are impacting hospital systems, already busy office practices, and, very importantly, individual practitioners themselves who often feel they’re being asked to do more without the necessary resources. What can make the difference between having the tools and the support to manage new realities vs. being overwhelmed and drained? Plenty —​ and that’s why we hope you’ll listen to this WIHI.   Our pa