WIHI - A Podcast from the Institute for Healthcare Improvement

​​​​​​​​​​​​Date: June 1, 2017 Featuring:  Bob Wachter, MD, Chair, Department of Medicine at the University of California, San Francisco Tejal Gandhi, MD, Chief Clinical and Safety Officer, Institute for Healthcare Improvement Technology is everywhere in health care — and for many reasons, that's a good thing. It's fast, it's efficient, and it can reduce errors. And yet, technology is not a cure-all. It can make people complacent, introduce new errors, and get in the way of meaningful face-to-face interactions.   World-renowned patient safety experts Bob Wachter and Tejal Gandhi shared what they're learning about technology's impact (both positive and negative) on our industry. Wachter, the author of The Digital Doctor, discussed the computer's role in the exam room, the potential of electronic health records, the exciting world of wearables, and the patient and provider frustrations technology is causing. Gandhi, former president of the National Patient Safety Foundation and part of the expert panel tha