Innovation In Compliance With Tom Fox

Learning Rather Than Training with Eric Shepherd

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Synopsis

Eric Shepherd is the former CEO of Question Mark. In 2019 he stepped down and now runs a non-profit company called Talent Transformation, focused on helping individuals understand the future, leadership, and learning. Tom Fox welcomes Eric onto his week’s show as they discuss the ways organizations can better develop through a focus on learning rather than training. The Rise in Technology With the rise in technological advances and automation, machines will be replacing human tasks, and what this means is that individuals will need to acquire new skills. “People will need to learn new skills and be more agile in their approach to work,” Eric says. “Just as technology is going to disrupt a lot of jobs, we can also use technology to help us learn the skills required for the 21st century,” he adds. He iterates that communication, collaboration, and conflict resolution are some of the most important skills that need to be developed and nurtured. Eric also adds that employees will feel bitter at having been displ