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Welcome to the podcast for the Australasian Shared Services and Outsourcing Week 2010. Featuring Herman Kleynhans, VP HR Systems and Services, BHP. As increased competition and globalisation demand more from organisations to remain competitive, to differentiate and to increase demand, what’s next for shared services and outsourcing? Where is the value? Where is the return? How do we get there? At what timing in the cycle does maturity provide a maximum return?What is on the horizon for Australasian business and how will shared services evolve from an internal service provider to a true business partner? While this region may be smaller in numbers compared to elsewhere in theworld, there is no limit to the amount of value we can deliver. This interview will explore 3 ways BHP has managed to cut costs within their shared service, as well as designing a SS framework that will allow significant growth and scale. Join us LIVE, visit www.sharedservicesweek.com.au, or call Will, Nigel, or Karvery in our enquiries te