Helpdesk Nightmares

EPISODE 124: That's Because It's a ScreenshotA user can't get a program to open on the desktop. When remoting in, turns out he's trying to click on the icon in a screenshot.Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.com or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show!FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comSome background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.