Startup Diary

Support the show and join The Network today. We've built an active community of business owners and professionals that really care about helping each other along their journey. Also access bonus activities like: - The Weekly Live Stream - Monthly Book Club - Member Panel Discussions A subscription to the network costs just £5 per month. We want to thank you for supporting the show and the community. Learn more over at nbs.fm/network In this episode Harry speaks with Matthew Ford about how his role has changed in the business, as well as sharing some good advice on dealing with customers.