Gemba Academy Podcast: Lean Manufacturing | Lean Office | Six Sigma | Toyota Kata | Productivity | Leadership

This week's guest is Karyn Ross. Ron and Karyn talked all about practicing kindness, why it's important, and how it's relevant to continuous improvement. A MP3 audio version of this episode is available for download here. In this episode you'll learn:  The quote that inspires Karyn (3:01) What kindness has to do with lean (4:34) How to be kind when it's difficult (7:30) How Karyn makes time for everything (11:40) The relationship between kindness and psychological safety (15:59) Ron's personal anecdote about kindness (18:57) How our hectic schedules affect our ability to be kind (25:34) Habits as they relate to kindness (28:18) An example (31:20) Karyn's final words of wisdom/kindness (36:24) Podcast Resources Right Click to Download this Podcast as an MP3 Download a Free Audio Book at Audible.com Tiny Habits by BJ Fogg Atomic Habits by James Clear The Fearless Organization by Amy Edmondson Love and Kindness Project Foundation Karyn's Website Karyn on Twitter Karyn on