Wvc Ask The Expert Podcast

Dr. Amanda Donnelly joins us on this week’s Quick Cup of Knowledge to talk about effective strategies in client communications. She tells our host, Dr. Natalie Marks, about the importance of CSRs learning to convert incoming calls from potential clients into appointments. Learn more about practice management like client communications and more at the 92nd Annual Conference in 2020! Looking for more educational content? Click here to subscribe to our YouTube channel https://www.youtube.com/user/WesternVetConference. Check out our FREE Resource Library full of great podcasts, videos, and digital downloads! https://www.wvc.org/resources **About Amanda Donnelly, DVM, MBA ** Dr. Donnelly is a graduate of the College of Veterinary Medicine at the University of Missouri, Columbia. She earned her MBA from Baker University in Overland Park, Kansas and also holds a certificate in Veterinary Practice Administration from the AAHA Veterinary Management Institute (VMI) at Purdue University. Video Player She began