It Coach For Business Leaders With Aaron Swann

In this episode, InfoSystems vCIO, Aaron Swann, and Marketing Director, Josh Davis, discuss how a "Managed Services" agreement may mean you are unknowingly outsourcing your IT systems management to another country. We compare the way InfoSystems delivers locally managed IT services, to other models that include reselling software and outsourcing IT support to overseas call centers. The information technology industry has seen a major shift in the way IT companies deliver services to their customers over the last 5-10 years. 10 years ago, you would have never heard an IT company referred to as a "managed services provider." Today, that is the most common way IT companies describe their services. So that leads us to the question - "what has changed?" For the next few episodes, Aaron Swann will share information about how managed services are delivered for the various individual components of your overall IT system and how you can make sure you are making sound decisions on what to outsource.