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In this episode of the #PAY Podcast Bruce Burke speaks with Chris Butler, Chief Product Architect, IPsoft.  Chris Butler is IPSoft's Chief Product Architect focusing on Amelia IPsoft’s conversational agent.  ​Chris has over 19 years of product and business development experience at companies like Microsoft, KAYAK, and Waze.  ​At Philosophie (AI design, research, and prototyping) he created techniques like Crazy Eights with randomization, Empathy Mapping for the Machine, and Confusion Mapping to create cross-team alignment while building products. IPsoft is one of the sponsors of the Networking Reception at #PAY Symposium & Exposition, August 20, 2019 from 7:00 - 9:00 PM Register today with code SAVE for a 30% discount from standard registration pricing. Meet Chris and learn more about the fascinating world of conversational agents during Chris's presentation at #PAY. Reserve your seat now at www.paysymposium.com About IPsoft IPsoft makes it possible to transform business performance through