Brand Inneractions With Jon Gaul

We are thrilled to officially launch our podcast with a true innovator in the customer conversation space - Rob Simek. Rob is the Executive Director of Customer Experience at Xfinity Mobile and has been an integral part of helping shape the customer experience at the Media and Technology Leader. In his current role, Rob was able to design the customer experience for mobile from the ground up. Rob believes one of the company’s best assets in achieving this goal is their front-line teams.  Prior to helping launch Xfinity Mobile in 2017, Rob led numerous customer experience, marketing and sales operations programs within Comcast since 2004. Before Comcast, Rob managed a broad portfolio of client relationships for several marketing communications agencies. To learn more about InnerView or to obtain a transcript, good to innerviewgroup.com. Please make sure you subscribe to get the latest episodes.