Creative Training Techniques - The Bob Pike Group

Your reputation as a trainer depends on people trusting what you say and you keeping information confidential that should be kept confidential.  It can be harder to do than it sounds.  Becky has some tips on how to avoid common pitfalls that make you appear to be untrustworthy. Book mentioned in this podcast: The Trust Edge by David Horsager - http://www.amazon.com/The-Trust-Edge-Relationships-Stronger/dp/1476711372