Gov Innovator Podcast
How program managers can use random assignment (i.e., a lottery) to build evidence that can improve customer service: An interview with Matthew Notowidigdo, Northwestern University – Episode #163
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:08:52
- More information
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Synopsis
How can program managers within public agencies — whether local, state or federal — use random assignment (in other words, a lottery) within programs to build evidence that can strengthen results and improve customer service? A good example comes from South Carolina. Its Medicaid program is administered through Managed Care Organizations, which offer different health care […] The post How program managers can use random assignment (i.e., a lottery) to build evidence that can improve customer service: An interview with Matthew Notowidigdo, Northwestern University – Episode #163 appeared first on Gov Innovator podcast.