Middle Management Movement By Michelle Pascoe

Hospitality Leadership: Why Working Harder Isn't the Answer

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Synopsis

Hospitality leadership means protecting your energy, not working harder. On The Michelle Pascoe Hospitality Podcast, Certified Speaking Professional Michelle Pascoe talks with Kith & Kin Hospitality founder Cassie Davison about why sustainable leadership starts with clear purpose, defined values and genuine self-care, not longer hours. So if working harder isn't the answer, what actually is? In this episode, Michelle sits down with Cassie to unpack why so many hospitality owners equate hard work with good leadership, and why that belief keeps running them into the ground. Sustainable hospitality leadership works because it treats energy as a strategic asset, not a personal sacrifice. Cassie explains that when you're running an independent venue you are, in her words, the pebble in the pond: your energy ripples out to your team, your customers, your community and your reputation. Protecting that energy isn't indulgent, it's the first line of business strategy. The conversation also tackles the lonelin