Middle Management Movement By Michelle Pascoe

Clubs remain one of the few places where four to five generations meet face to face. Michelle Pascoe, Certified Speaking Professional and hospitality training expert, and Clubs New Zealand CEO Lucy Waterreus discuss how clubs are helping rebuild social fabric and address a growing loneliness crisis across every generation, not just Gen Z. So if Gen Z is the most digitally connected generation in history, why are they also the loneliest, and what does that mean for the club down the road? Clubs work as a fix for disconnection because they put people in the same room on a recurring basis. Lucy Waterreus points to this directly when she talks about the small group of regulars who show up at the same time every week, the kind of connection Michelle Pascoe describes as a club's table of knowledge. That connection isn't limited to members. Lucy Waterreus also explains how New Zealand clubs are recruiting staff as young as fourteen through school partnerships, pairing them alongside staff in their seventies, and w