Middle Management Movement By Michelle Pascoe

Burnout in hospitality teams shows up long before the dramatic crash — in dropped shoulders, extra coffees, and withdrawal from team conversations. Michelle Pascoe, a Certified Speaking Professional with over 30 years' experience in hospitality, and energy coach Rich Ellis share practical tools for reading early warning signs and embedding a simple 1-to-10 check-in system that prevents burnout before it becomes a resignation. Are you seeing the signs in your team — or are you too busy to notice them? If you have ever ended a busy season wondering how your team made it through, or found yourself managing someone's exit that you never saw coming, this episode is worth your full attention. Rich Ellis has spent nearly two decades helping leaders understand that energy is not a wellness topic — it is a performance discipline. He and Michelle Pascoe explore what burnout actually looks like in a hospitality environment, why the standard responses rarely work, and what small, sustainable changes make a real differ