Nik And Ant - Ptma Podcast

Sunday 1st March at 7pm - JOIN THE LIVE RETENTION AND ADHERENCE EVENT HEREJOIN THE CONNECTED COACH HERE Retention doesn’t collapse overnight — it cracks quietly.In this solo episode, Nik breaks down why clients disengage, why adherence slips, and why churn is rarely about the program itself.He explores:Why reality not meeting expectations is the real retention killerThe subtle early warning signs most coaches missHow confirmation bias and defensive coaching quietly sabotage resultsWhy over-personalising and lack of future pacing creates uncertaintyThe difference between knowing behaviour change and being skilled at itIf you’re repeating yourself, nagging clients, or watching check-ins shrink from paragraphs to one-word answers — this is for you.This episode is about fixing retention by fixing the coach first.Timestamps00:00 – Why This Matters NowAdherence, coaching focus, and why retention cracks after Jan/Feb.02:26 – Experience & Evidence (But Not Being Bound By It)70,000+ hours of coaching and the diffe