The Leadership Japan Series By Dale Carnegie Training Japan

Doing more, faster, better with less has become the permanent setting in modern business. Post-pandemic, with tighter budgets, higher customer expectations, and AI speeding up competitors, leaders can't rely on "the boss with the whiteboard marker" to magically produce genius ideas on demand. You need a repeatable innovation system that draws out creativity from the whole organisation—especially the people closest to customers. Below is a practical nine-step innovation process leaders can run again and again, so innovation becomes a habit—not a lucky accident.  How do leaders define "success" before trying to innovate? Innovation gets messy fast unless everyone is crystal clear on what "good" looks like. Step One is Visualisation: define the goal, the "should be" case, and what success looks like in concrete terms—customer outcomes, cost, quality, time, risk, or growth. In practice, this is where executives at firms like Toyota or Unilever would translate strategy into a shared target: "Reduce onboarding ti