Gemba Academy Podcast: Lean Manufacturing | Lean Office | Six Sigma | Toyota Kata | Productivity | Leadership

This week's guest is Gemba Academy Senior Coach and Instructor Ricky Banks. Ron and Ricky discussed what it means to lead without authority, working with incarcerated individuals, the importance of building relationships, and more. An MP3 audio version of this episode is available for download here. In this episode you'll learn:  Ricky's background (3:17) What "leading without authority" means to him (4:15) Whether it's more or less important today (6:10) Building trust and credibility (7:47) An example of a spectacular leader (10:49) How it feels working with incarcerated individuals (15:02) How these skills work in the coaching context (18:24) The importance of relationships (22:27) The role of likeability (23:32) Podcast Resources Right Click to Download this Podcast as an MP3 Ricky on LinkedIn Ministry Manna Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? What doe