Ask A House Cleaner | Angela Brown | Savvy Cleaner | House Cleaning Tips

When a Cleaning Customer Starts Ghosting You What Do You Do?

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Synopsis

When a cleaning customer starts ghosting you - what do you do? Do you keep texting? Do you leave messages? Do you assume the job is over? How are you supposed to act if you are the #cleaningservice owner and you haven't been paid? Do you keep sending maids to service the account? Is a client #ghosting you even a big deal? Today's Ask a House Cleaner sponsor is Savvy Cleaner training and certification for house cleaners and maids. (https://savvycleaner.com/join) And your host today is #AngelaBrown (https://g.page/r/CbMI6YFuLU2GEBI/review) *** CLEANING CUSTOMER STARTS GHOSTING YOU CHAPTERS *** 0:00 - Meet Angela Brown the House Cleaning Guru 0:25 - When a customer ghosts you is it your fault? 0:46 - How do you know what a house cleaner does when they clean your home? 1:11 - If a customer is ghosting you should you take it personally? 1:58 - When is the best time to have a conversation with a customer? 2:25 - How do you communicate with customers who don't like confrontation? 2:50 - Is there a simple way to conf