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Shownotes: www.entrepreneursintraining.net/58 How To Win Friends And Influence People Summary I suggest an alternate title for this book: How to Treat Other People Well and Thus Be a Better Person Yourself. It's basically a manual for behavior toward other people. If you follow the advice Carnegie gives, you improve your life and the lives of those you interact with. “The principles taught in this book will work only if they come from the heart. I am not advocating a bag of tricks. I am talking about a new way of life.” -Dale Carnegie In the show, we cover the fundamental principles - Part 1 of the book. FUNDAMENTAL TECHNIQUES IN HANDLING PEOPLE Don’t criticize, condemn, or complain. Criminals like Al Capone don’t see fault in their actions. The vast majority of us don’t blame ourselves for our actions. Criticism of those actions doesn’t change that. Criticism is futile because it puts a person on the defensive and usually makes him strive to justify himself. Criticism i