Middle Management Movement By Michelle Pascoe

In this episode, Michelle sits down with Sharyn Buhagiar, Chief People Officer at Revesby Workers’ Club, to uncover the real story behind people and culture in the hospitality industry. With over 25 years’ experience, Sharyn shares her career journey from McDonald’s to the executive suite, offering insights into recruitment, workplace culture, and the future of hospitality careers. She also opens up about her work with Biyani House Women’s Shelter, championing community, education, and domestic violence prevention. In this episode, Michelle and Sharyn cover: How hospitality offers long-term career pathways beyond casual jobs Recruitment and culture strategies that attract and keep great staff Why values-driven leadership is critical for team success The role of community partnerships like Biyani House in driving impact Practical steps leaders can take to support staff wellbeing Next Steps & Resources Subscribe on Apple Podcasts, Spotify, or YouTube --> michellepascoe.com/The-Michell