The Talent Development Hot Seat

In this bonus Q&A with Laura, she shares:Her proudest moment and biggest failure in her career so farA trend that she is following in Talent Development right nowThe biggest challenge she sees in Talent Development todayBooks that have made a big impact on her lifeOne piece of career advice she has for youLaura Bartus is the Chief Learning Officer for the Human Health Project and the head of learning and development for CenterWell Pharmacy, a division of Humana. At the Human Health Project, Laura helps the organization set near-term and future strategy, scale up its patient education programs, and increase its reach to new groups of patients and caregivers. At Humana, Laura’s teams create, deliver, and track learning and development programs for the pharmacy organization’s 12,000 associates. This includes dispensingsites, call centers, professional tracks, and Pharmacists and Pharmacy Techs.Laura’s organization effectiveness team tracks operational results and develops learning metrics strategy to im