Eat Sleep Work Repeat
How painting the walls pink changed a culture
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:56:09
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Synopsis
How can painting the walls of a company change their culture? We explore with Jez Groom today's guest.An episode this week on behavioural science. It was prompted a little by discussions with Seth Godin and others. It was thinking can you change the culture in organisations by the way you engineer choices available to people - and I’m speaking to a behavioural scientist about these things.First a bit of background - we discuss a reading list in the show and I’ve included it in the show notes but it’s worth giving you an intro. One of the best books I love on behavioural science is YES by Noah Goldstein, Steve Martin and Robert Cialdini.In that book they spend chapter after chapter going through how the language that we use to invite people to do things has a big impact on what they subsequently do. TV shopping channels used to say ‘operators are waiting to take your call’ but they realised that that language made customers envisage rows of idle call handlers waiting for any sucker to buy something. So they ch