Middle Management Movement By Michelle Pascoe
When you can't give the customer what they want
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:12:57
- More information
Informações:
Synopsis
When it comes to policies whether they are yours or legislative how you handle the customers wants when you can’t say yes can escalate to a critical level if not handled with empathy and speed. So how do you respond to the customer’s emotional state?
