2 Babes Talk Supply Chain

Rik Walters tells us all about GoFreight; visibility, and its impact on margins; creating memorable customer experiences; and leveling the playing field for SMBs [07.34] An overview of GoFreight – who they are, what they do, and how they help their customers. [09.05] The ideal client for GoFreight. [10.43] How GoFreight was founded with small and medium-sized businesses in mind, and why it’s so important to empower smaller brands to make it easier to start, run and grow businesses. [14.47] A closer look at GoFreight’s freight forwarding management software, and the key customer benefits. [19.03] GoFreight’s container tracking system, the visibility it brings for its customers and customers’ customers, and the impact of that visibility at a business level. [22.52] The impact of demurrage, detention, and per diem fines on squeezed margins, and how GoFreight can help reduce fines and maximize this area of opportunity. [24.57] Why GoFreight values ‘customer obsession’ and ‘customer trust’, why focusing on custom