Workplace Innovator Podcast | Enhancing Your Employee Experience

Ep. 354: “Flexibility is the Future of Work” – Strategies for Business Success, Workforce Management and Building Productive Teams with Silvija Martincevic of Deputy

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Synopsis

Silvija Martincevic is CEO of Deputy, a global workforce management platform, where she is passionate about creating a culture that expects high performance, but also one where high care and the importance of open and respectful communication is prioritized. Mike Petrusky asks Silvija about her years of experience building, growing and scaling global businesses, including Affirm and Groupon, and her current views of Gen Z and the expectations of frontline workers today. They explore flexibility as a strategy for long-term business success, improving employee sentiment, engagement, and retention. Silvija sees a significant generational shift in work preferences and believes that Gen Z workers prefer micro shifts (4 to 6 hours) for better work-life balance, making traditional 9-to-5 shifts less appealing. Technology and tools that promote recognition and communication can enhance the dignity and satisfaction of frontline workers. Mike and Silvija agree that the future of work requires innovative approaches to c