The Jordan Harbinger Show

Mitch Lowe (@mitch__lowe) is a co-founding executive of Netflix, the former CEO of MoviePass, the former president of Redbox, and the author of Watch and Learn: How I Turned Hollywood Upside Down with Netflix, Redbox, and MoviePass ? Lessons in Disruption. [This is part two of a two-part episode. You can find part one here!] What We Discuss with Mitch Lowe: How Netflix tested, marketed, and made its DVD-by-mail service work at a time when the profit margins were low and its brick-and-mortar competition was high. How Redbox DVD rentals filled a consumer niche between Netflix and Blockbuster — and was so successful that one machine was being installed per hour for every hour of the day, three years in a row! Redbox's loss-prevention and cost-capturing strategies for what were essentially unstaffed video vending machines in operation 24/7. Obstacles Netflix and Redbox faced from business interests entrenched in the status quo (and how they were overcome). Why Mitch once faked a heart attack to get out of a