Uppskill
#143 Zappos: The Billion-Dollar Gamble on Customer Happiness
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:05:35
- More information
Informações:
Synopsis
What happens when customer service becomes more important than the product? This episode explores how Zappos transformed online shopping, won over Jeff Bezos, and set a new standard for businesses everywhere.
