Business Sustainability Radio Show
Episode 189: The Science of Service
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:20:24
- More information
Informações:
Synopsis
On this episode Josh talks with Mark Colgate, Professor of Service Excellence at the University of Victoria, Gustavson School of Business. They discuss, scientifically, of what good service is comprised.
