Hvac School - For Techs, By Techs
White Shirt Techs - Manifesto
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:34:07
- More information
Informações:
Synopsis
This unique podcast episode is a commentary on the phenomenon of "white shirt techs" in the HVAC industry - a term that refers to technicians who focus heavily on sales and maintaining a pristine appearance rather than technical expertise. While there's nothing inherently wrong with having good sales skills or maintaining a professional appearance, there needs to be a balance with actual technical competency. The episode serves as part of a manifesto series heading into 2025, addressing important industry trends and concerns. There is a delicate balance between sales and service in the HVAC industry, particularly in residential services. Some companies and technicians may prioritize metrics like average ticket price and five-star reviews over providing genuine solutions to customers' problems. While it's important to discuss money and options with clients, we shouldn't resort to fear tactics or make promises that products can't fulfill, particularly in areas like indoor air quality solutions and UV lights. Th