Human Resources For Small Business

A Glimpse Into Innovative AI Use Cases in Benefits

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Synopsis

In this episode of Transform Your Workplace, host Brandon Laws speaks with WEX leaders Melanie Tinto and Karen Stroup about the transformative impact of AI on employee benefits. Melanie shares strategies for simplifying open enrollment and building employee confidence through accessible education, while Karen highlights WEX’s innovative AI tools, including the Benefits Admin AI Assistant and personalized advice features. Together, they explore how AI is reshaping benefits navigation, empowering employees, and driving a more efficient and engaging workplace experience.   TAKEAWAYS AI-powered tools, like WEX's Benefits Admin AI Assistant, simplify benefits navigation and provide real-time support for employees. Personalized advice from AI helps employees optimize decisions, such as leveraging HSAs and other benefit options. Simplifying complex processes and removing jargon empowers employees to feel confident in their benefits choices. AI innovations enhance employee experiences while aligning business go