Ask Rezzz

Do you drop that freelance client? It sucks for everyone, but maybe the relationship can be saved and even flourish. This is always a tough question, because it’s sensitive, there’s a big reputation factor on the line with both yourself and client, and it should be something that’s a last resort.You and your clients are running businesses, you are adults, having difficult conversations such as this will happen.First and foremost, you have to deliver what you say you would, as best you could.I think that goes without saying.But we’ve all faced situations in our service business where this question can pop into our heads:Where a client doesn’t pay on timeThe client is non-responsiveThe client didn’t communicate fullyThere were unrealistic expectationsScope continues to changeYou want to move away from that type of serviceToo many bumps in the road and the trust on both sides has eroded awayAreas of responsibilityWhen this question pops into your head, it’s important to really take a look at the road to this poi