Road To Seven

“Everything that I can do to build rapport is beneficial for me, so we don’t have a miscommunication.”- Emily ChungWhen you have a limited amount of time with a customer, you must be able to share information efficiently. My guest for this episode has a secret weapon that helps her do exactly that — and she’s happy to share!Emily Chung is a licenced Automotive Service Technician and the owner of AutoNiche, a family-friendly auto repair shop that offers a less intimidating auto repair experience, with non-judgmental and empowering service from reputable mechanics.(You may remember Emily from a past episode, where we talked about her experiences in the male-dominated automotive industry and the power of building a values-driven business!).In this episode, we dive into the amazing tool that Emily uses within her business to help her to communicate with her customers more effectively!You’ll discover:‌ ‌The benefits of building rapport — and the personality profile that helps build it quicklyHow the AutoNiche is a