Behavioral Grooves Podcast

Want People To Comply With Rules? Start With Trust | Christian Hunt

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Synopsis

Want people to comply with rules at work? Stop assuming that they are going to break the rules. The vast majority of people want to do the right thing. So if you’re finding that people aren’t complying, you’ve got a rule problem, not a people problem.    Our expert guest and friend of the show, Christian Hunt turns compliance on its head in this episode:    “I thought compliance was all about rules and regulations, which it is, but that is the organization's perspective on it. The organization needs to comply with these rules. That's the organization’s challenge. But to get that solved, you’ve got to be thinking about things from the perspective of the people that are going to deliver or not deliver that mission.”   Thinking about the people behind the rules is the crux of Christian’s new book “Humanizing Rules: Bringing Behavioural Science to Ethics and Compliance”, which we are thrilled to be discussing on this episode of Behavioral Grooves.   We’ve had the pleasure of recording with Christian a number of