Scrum Master Toolbox Podcast

How Open Feedback Can Transform a Product Owner's Approach, And Help Agile Teams Succeed | Karla Merza

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Synopsis

Karla Merza: How Open Feedback Can Transform a Product Owner's Approach, And Help Agile Teams Succeed The Great Product Owner: The PO As A Facilitator For The Team Karla describes a Product Owner who was open to feedback and continuously sought collaboration with the Scrum Master and the team. This PO’s willingness to engage in discussions and act on feedback fostered a productive and collaborative environment. They consistently asked how they could better support the team, demonstrating empathy and a strong commitment to continuous improvement. The Bad Product Owner: When The PO Protects The Team Too Much! In contrast, Karla shares a story of a Product Owner who unintentionally held back the team by poorly writing epics and user stories. This PO tried to shield the developers from unnecessary involvement but ended up creating more confusion. Fortunately, they were open to feedback, and with coaching, they learned the importance of involving the team in discussions to avoid miscommunication. [The