Sarah and T - The professional Vacation Rental Manager's Podcast

Send us a textJohn DiJulius was so good in episode 146, our hosts had to have him back for a 2nd episode.    Show Notes: - Chat GPT - how it may be used in the vacation rental industry- Subrogration- Ryan Reynolds trying ChatGPT- Every generation is relationship disadvantaged now - there has been a significant decline in relationship-building skills. Here's 5 skills to teach (well, one is not teachable)Be Authentic Insatiable CuriosityIncredible EmpathyBe a Great Listeners ("Listen Like You're Wrong")Love People - filter for this since it cannot be taught- Day in the Life (refer to Ep. 33) - FORD (Family, Occupation, Recreation & Dreams) - in personal life, narcism barometer- Always & Never List's remove personal interpretation from customer service expectations- John DiJulius's Secret Service Summit - Oct 11 & 12, 2023- Scott Galloway - don't give yourself as much credit when you succeed or fail - it's probably not your fault Find all of Sarah and T's