Hvac School - For Techs, By Techs

In this episode, we dive deep into the world of residential HVAC installations and improving changeout outcomes with Matt, a senior technician and residential install supervisor at Kalos Services. Matt brings a wealth of experience from both the service and installation sides of the business, offering valuable insights into improving installation processes and workmanship. The conversation highlights the importance of thorough planning and communication in today's HVAC industry. With younger, less experienced technicians entering the field, there's a growing need for detailed instructions and oversight. Matt emphasizes the role of pre-installation videos, photos, and careful site assessments in preventing miscommunications and potential issues during installations. A significant portion of the discussion focuses on quality control and the impact of workmanship on customer satisfaction. Matt stresses the importance of post-installation photos for peer review, allowing for catching errors and improving overall