Let Go & Lead With Maril Macdonald

At the heart of Chick-fil-A’s iconic culture is a simple but consistent focus on studying and developing good leaders. Mark Miller, the former Vice President of High Performance Leadership at Chick-fil-A, was there decades ago as the company first asked what it takes to be an effective leader. He was also there leading the charge as they worked to scale the learnings they found. He and Maril discuss the traits that set transformative leaders apart; the power of asking questions; why unclear aspiration is the root of so much organizational culture struggle; and why it’s so important for leaders to value both relationships and results.    LEARN ABOUT   2:56 The most critical competencies for a leader 8:09 How to avoid “leadership quicksand” 13:50 How leaders put curiosity into practice by asking good questions 20:04 The leader’s role in culture 24:19 Maintaining culture with a hybrid workforce 27:30 The importance of storytelling 34:17 Finding the balance between relationships and results 44:14 What leaders mos